Laundry Service Washio Manages Dispatch Through Mobile Texting
Washio is a Los Angeles-based startup providing modern, tech-savvy dry cleaning and laundry service delivered to your door. When the company first began its rapid expansion into five cities, dispatch support agents lacked the infrastructure to manage thousands of daily text message requests from drivers and customers.
"We needed a way to communicate with our growing team of drivers out in the field making deliveries. We quickly found using personal cell phones impossible to manage, that’s when we found SendHub." -Juan Dulanto, Founder and CEO